Try This First
If your touch or physical keyboard appears locked, as in none of the keys are working, try this first.
- Open Settings to Accessibility > Keyboard (Windows 11) or Ease of Access > Keyboard (Windows 10).
- Then turn off Sticky keys and Filter keys.
![Accessibility > Keyboard (Windows 11) or Ease of Access > Keyboard (Windows 10). Show Accessibility > Keyboard (Windows 11) or Ease of Access > Keyboard (Windows 10) settings.](https://uniteinnovations.com/wp-content/uploads/2024/04/How-to-Fix-Surface-Pro-3-4-5-6-7-or-7-keyboard-not-working-1.jpg)
Previous Method Didn’t Work
If that doesn’t work try the Surface reset method shown here.